35db Terms & Conditions — The Complete Guide for Members

35db (hereinafter referred to as the "Platform" or "we") is an international online gaming service provider. These terms and conditions constitute a legally binding agreement between 35db and you (the member).

By using the 35db website or mobile platform, creating an account, or accessing any game or betting service, you are deemed to have accepted these Terms & Conditions.

• These Terms & Conditions are provided in English for the convenience of our members.
• 35db reserves the right to update these Terms & Conditions at any time — members will be notified of any changes.
• Violation of any part of these terms may result in account suspension or termination.
• If you have difficulty understanding any part of these terms, please contact our Bengali support team.

To open an account with 35db, you must meet the following eligibility criteria:

• You must be at least 18 years of age. Registration by minors is strictly prohibited.
• You must be a legal resident of a country where 35db operates.
• Each individual may register only one account. If multiple accounts are found, all accounts may be suspended and balances forfeited.
• Accurate and valid information must be provided at registration. Submitting false details may result in account termination.
• Email or mobile number verification is mandatory.

Keep your account password and login credentials strictly confidential. Sharing them with any third party is entirely at the member's own risk and responsibility.

35db supports all major payment methods available in Bangladesh. The following rules apply to all transactions:

• Only payment methods registered in your own name may be used.
• Payments made through third parties are strictly prohibited and may result in account termination.
• 35db reserves the right to investigate any suspicious transactions.
• All deposits are processed in Bangladeshi Taka (BDT).

35db processes withdrawals as quickly as possible. However, the following rules must be followed to ensure security and prevent fraud:

• Minimum withdrawal amount is ৳500.
• Withdrawals for standard members are processed within 15–30 minutes.
• Withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals will be processed via the same payment method used for the deposit, wherever possible.
• Winnings earned from a bonus cannot be withdrawn until the wagering requirement has been met.
• Additional verification may be required for withdrawals of ৳1,00,000 or more.

35db offers a variety of bonuses, each with its own specific terms. The general bonus terms and conditions are outlined below:

• Only one deposit bonus may be active at a time.
• The wagering requirement for the Welcome Bonus is 12 times the bonus amount.
• Bonuses have an expiry date — any unused bonus will be forfeited once the deadline passes.
• Bonus abuse — including arbitrage betting and the use of bots — may result in account termination.
• Cashback and referral bonuses have no wagering requirements.
• 35db reserves the right to investigate any suspected bonus abuse.

All betting activities on 35db are conducted fairly and transparently. The following rules apply to all betting:

• All game outcomes are determined by a certified Random Number Generator (RNG).
• Confirmed bets cannot be changed or cancelled.
• If a transaction is incomplete due to connectivity issues, the data recorded in the system shall be considered final.
• In the event of a cancelled or incomplete match, 35db's decision regarding the related bet shall be final.
• Maximum bet limits vary depending on the game and the member's tier.

Live odds in Sports Betting are subject to change. The odds at the time your bet is confirmed will apply.

The following activities are strictly prohibited on the 35db platform. Any violation will result in immediate account termination:

• Creating multiple accounts or using another person's account.
• Using bots, scripts, or automated software for betting or gaming.
• Arbitrage betting or bonus abuse (bonus hunting).
• Money laundering or use of funds from illegal sources.
• Attempting to hack or gain unauthorized access to the 35db system.
• Stealing another member's information or engaging in identity fraud.
• Misconduct or threats directed at 35db staff.

35db reserves the right to suspend or close accounts in the following circumstances:

• Violation of the terms and conditions.
• Providing false information during KYC verification.
• If suspicious transactions or evidence of fraud are detected.
• Involvement in any prohibited activities.
• At the member's own request (self-exclusion).

To close your account, please contact support. Withdraw your balance before closure. Any valid remaining balance will be returned after the account is closed.

35db believes gaming should be a source of entertainment — not a financial solution. We encourage all members to play responsibly.

• You can set your own deposit and betting limits on 35db.
• You can set a session time limit on your account.
• Self-Exclusion — available for periods ranging from 24 hours to permanent.
• Contact our support team for assistance with gambling addiction.
• Use parental control software to prevent minors from accessing the platform.

For more details, visit our Responsible Play View page.

35db is committed to resolving any disputes with members promptly and fairly.

• Step 1: Contact our support team in Bengali via Live Chat or email.
• Support will provide an initial response within 24 hours.
• For complex issues, we aim to provide a resolution within 7 business days.
• If a satisfactory resolution is not reached, the matter may be referred to a neutral third party for settlement.

35db places the highest priority on protecting members' personal data. Our full Privacy Policy is published separately.

• All personal data is protected with SSL encryption.
• Your information is never shared with third parties — except where required by law.
• Member information is used solely for service improvement and verification purposes.
• Upon request, a member's data will be deleted — subject to any applicable legal obligations.

For more details, visit our Privacy Policy View page.

35db reserves the right to modify these Terms & Conditions, in part or in full, at any time.

• Members will be notified via email or in-app notification of any significant changes.
• Updated Terms & Conditions take effect from the date they are published.
• Continued use of the platform following any changes will be considered acceptance of the updated terms.
• If you do not agree to the revised terms, you may request to close your account.

If you have any questions about 35db's terms and conditions, reach out to our Bengali support team — we're available 24/7.