Your personal information is fully secure at 35db. What we collect, how we store it, and who we never share it with — everything is laid out transparently here.
The Six Core Pillars of Our Privacy Policy
Every transaction and piece of personal data on 35db is protected by 256-bit SSL encryption — completely unreadable by hackers or any third party. Our security systems are always active.
35db never sells or shares your personal data with advertising companies, data brokers, or any third party. Information is not disclosed externally except where required by law.
35db collects only the information essential to deliver its services. We do not request unnecessary or excessive personal data. Protecting your privacy is a core principle.
You have the right to view, correct, or delete any data we hold about you. Contact our support team at any time and 35db will act promptly.
35db uses a limited set of essential cookies. Your consent is obtained on your first visit, and you can manage cookie preferences at any time through your browser settings.
35db's privacy policy is built in accordance with the international standard GDPR, ensuring your data is handled with the highest level of security.
35db's privacy policy is provided in Bengali so you can understand it with ease. If you have any questions after reading it, please reach out to our Bengali-language support team.
This Privacy Policy 35db (hereinafter "we", "us", or "the Platform") and members who use 35db's website or mobile services ("you"), governing the collection and use of information.
35db is the trusted platform for millions of gamers in Bangladesh. We believe your personal data belongs to you — we collect only what is strictly necessary to provide our services, and we use it with full transparency.
35db collects only the data necessary to deliver its services and maintain security. Below is a detailed breakdown of what types of information are collected:
| Data Type | Example | Reason for Collection | Essential |
|---|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC Verification & Age Confirmation | Yes |
| Contact Information | Email, Mobile Number | Account Verification & Support | Yes |
| Financial Information | Payment methods, transaction history | Payment Processing & Fraud Prevention | Yes |
| Usage Data | Login times, game history, betting data | Service Improvement & Responsible Gaming | Yes |
| Device Information | IP address, browser, device model | Security & Fraud Prevention | Partial |
| Marketing Preferences | Promo Notification Consent | Sending Relevant Offers | Optional |
35db never stores your password, full card number, or PIN. All payment information is processed through secure, encrypted channels.
35db uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below:
35db never uses your information for advertising or profiling — that is our core privacy commitment.
35db retains your information only for as long as necessary. Holding data beyond that period goes against our policy.
Upon a data deletion request, 35db will take action within 30 business days — except where retention is legally required.
35db does not sell your data to third parties. However, in certain limited circumstances, information may be shared with specific parties:
Outside of these three cases 35db does not share your information with anyone else — not with advertisers, data companies, or any other third party.
35db uses cookies — small data files stored in your browser. We only use cookies that are strictly necessary:
| Cookie Type | Purpose | Duration | Essential |
|---|---|---|---|
| Session Cookie | Maintaining Login Sessions | Deleted at end of session | Yes |
| Security Cookies | CSRF Attack Prevention | 7 Days | Yes |
| Preference Cookies | Remembering language and theme preferences | 30 Days | Optional |
| Analytics Cookies | Anonymous Usage Analytics | 90 Days | Optional |
As a 35db member, you have the following rights over your own data:
You can request to see what information 35db holds about you. Contact support and the data will be provided within 14 days.
If any of your information is incorrect, you can request a correction. It will be updated promptly once the accurate information is provided.
Upon account closure, you may request deletion of your data — except where retention is required by law.
You can request that your data be restricted from specific uses — opting out of marketing communications in particular is straightforward.
You can request a download of your data in a machine-readable format.
You may object to the use of your data for specific purposes. 35db takes all such objections seriously.
35db uses industry-leading security measures to protect your information. Our security layers are described below:
All data between your browser and 35db's servers is encrypted with 256-bit SSL — the same standard used by banks and government systems.
OTP-based two-factor authentication can be enabled for added account security. This prevents unauthorized access.
All sensitive data stored in our database is kept in encrypted form. Even with direct server access, the data cannot be read.
35db's systems are regularly tested by independent third-party cybersecurity experts. Any vulnerabilities found are addressed promptly.
Our automated systems monitor for suspicious logins and transactions around the clock. If any unusual activity is detected, your account is secured immediately.
35db follows a strict child protection policy. Our services are intended for users aged 18 and above only.
If we discover that a minor's information has been collected by mistake, it will be deleted immediately and the account will be terminated.
35db may update this privacy policy from time to time — in response to new laws, technology, or changes in our services.
For any questions, complaints, or requests regarding our privacy policy, please contact us:
Our privacy team takes your requests seriously and works to resolve them as quickly as possible. For more information, visit our Terms & Conditions and Responsible Gaming View page.